Privacy Policy

1. Who will process your personal data?

  • Registered office: Calle José Picón, 31 - 28028 Madrid, Spain
  • Tax identification number: A82659061
  • Public registry: Commerce Registry of Madrid, Tomo 15359, Folio 224, Sección 8, Hoja Número M-257615, Inscripción 23ª
  • Telephone: (+34) 915 240 365
  • E-mail:

ZINKIA ENTERTAINMENT, S.A. (hereinafter, “ZINKIA”) is compromised with the respect of the privacy of its users along with the protection and security of their personal data. Therefore, ZINKIA informs the user about the way it collects, processes and protects the personal data that the users submit through its online platforms or the web site (hereinafter, the “Web Site”).

The user must read carefully this privacy policy which has been written plainly and simply to facilitate the understanding thereof so that the user may determine freely and voluntarily whether he or she wishes to submit his or her personal data to ZINKIA.

Additionally, the user guarantees that the submitted data are truthful, accurate, full and kept up to date, and that he or she shall be responsible for any damage, whether direct or indirect, that may derive from a violation of such compromise. In the event that the delivered data belonged to a third party, the user guarantees that he or she has informed to said third party of the aspects contained in this document and has obtained his or her authorisation to submit his or her personal data to ZINKIA for the indicated purposes.

With respect to the under-sixteen years old, in no event shall ZINKIA permit them to directly submit any personal data. Instead, ZINKIA shall address their parents or legal guardians directly and may request confirmation by e-mail that the data have been indeed provided by adults. Nonetheless, ZINKIA may also request at any moment the written consent of parents or legal guardians to verify their knowledge and authorisation to the access of the children to the Web Site.

Moreover, ZINKIA also guarantees that this information shall not be processed for purposes other than the ones indicated in the data collection form. ZINKIA shall bear in mind the age, understanding capacity, consciousness and maturity of the under-sixteen and shall never request any information concerning the economic circumstances or personal data of their family.

Furthermore, ZINKIA shall facilitate parents and legal guardian the exercise of their legal rights, specified in section seven hereof and forewarns the under-sixteen users about the convenience of consulting to their parents or legal guardians before using the services of ZINKIA.

2. For what purposes do we process your data?

The collecting of your personal data is performed solely and exclusively by means of the forms made available in the Web Site and the e-mails that our clients may remit to ZINKIA in order to request our services, exercise their rights or raise any query.

ZINKIA shall process he personal data of the user for the following specific purposes:

  1. To resolve queries, suggestions and claims raised by the users through the channels made available for that purpose (contact form or chat)
  2. To remit our electronic newsletters with offers, promotions, events and updates related to the services offered by ZINKIA or to the industry, according to the established in section eleven herein
  3. To manage applications for selection procedures
  4. To create anonymised statistical reports with respect to the habits of access and the activity of the users of the Web Site, pursuant our cookies policy
  5. To comply with legal obligations

3. Mandatory nature of the requested data

The data requested by ZINKIA in the forms located in the Web Site shall be necessary to comply with the contractually or legally established purpose, save indication on the contrary.

Therefore, if the user does not submit such data, ZINKIA will not be able to accept and manage the web service or the raised query.

4. On what grounds are we legitimated to process?

The legal ground for the processing of your data is your express consent, as data subject, for the foresaid purposes.

5. With whom do we share your data?

Save indication on the contrary, ZINKIA does not transfer personal data to third parties. Nevertheless, where required by an agreement enforceable between the parties or by the law, ZINKIA may be obliged to communicate personal data to third parties such as Courts or Tribunals.

Likewise, personal data may be shared with suppliers who render their services to ZINKIA. In this respect, ZINKIA guarantees that these suppliers shall always comply with the applicable legislation and that in no event shall ZINKIA process the personal data for purposes other than the ones indicated pursuant this Privacy Policy.

6. What are your rights as data subject?

The user may, at any time and free of charge, exercise his or her rights to access, to rectification, to erasure, to restriction, to data portability and to object by raising request to the postal or the e-mail addresses above-indicated in the terms established by the current legislation.

At all events, hereby the user becomes informed that where he or she considers that ZINKIA has violated or may have violated the rights granted by the applicable legislation on data protection, he or she may file a claim before the Spanish supervisory authority (Agencia Española de Protección de datos).

7. Withdrawal of consent

Where the processing is based in your consent and does not affect to the data necessary to perform a contract between ZINKIA and the data subject, the consent of the user to the processing of his or her data shall always be reversible, without retroactive effects. In order to withdraw said consent the users may address ZINKIA by means of the channels above-mentioned.

8. Deadline for the storage of your data

ZINKIA shall store the personal data of the users for as long as it is deemed necessary to accomplish the purposes for which they were collected. In those cases where the remittance of commercial information has been consented, ZINKIA shall process the personal data until the data subject withdraws his or her consent or objects to the processing.

9. Commercial and promotional communications

One of the purposes for which ZINKIA processes the personal data of the users is the remittance of electronic communications containing information related to offers, promotions, events and/or updates that may be relevant for the users.

These communications shall always address solely and exclusively to those users who have previously and expressly authorised the reception thereof whether in the moment of signing up or at a later time.

Furthermore, in those cases where express and individual consent has been given, ZINKIA may communicate the personal data to third parties dedicated to the rendering of services of animation and marketing with the purpose of sending information regarding offers and promotions related to the services thereof.

In conformity with the Spanish Law 34/2002, of July 11 (Ley de servicios de la Sociedad de la Información y del Comercio Electrónico), if the user wishes to stop receiving commercial or promotional communications, he or she may request the cease of such communications by clicking on the links available for this purpose within the communication itself or by sending a written request to the e-mail address or to the registered address mentioned above.

10. Changes in the Data Protection and Security Policy

ZINKIA reserves the right to arbitrarily modify its data protection and security data at any time and without prior notice, always under the Spanish current and applicable legislation on personal data protection.

11. Cookie Policy

This Cookie Policy is an integral part of the Legal Notice and the Privacy Policy of (hereinafter, the "Website"). Access and navigation on the Website, or the use of the services thereof, imply the acceptance of the terms and conditions contained in the Terms of Use and the Privacy Policy.

In order to make your navigation through the Website easier, ZINKIA ENTERTAINMENT, S.A. (hereinafter referred to as the "provider"), with registered office at Calle José Picón, 31 - 28028 Madrid, hereby informs you that it uses cookies and/or other similar technologies (hereinafter, "Cookies").

In any case, we inform you that the provider is controlling the Cookies and the processing of the data obtained through the Cookies themselves, regardless of whether said Cookies are the provider’s or third parties’, and third parties deciding on the purpose, content and use of the processing of the information collected.


Cookies are files that contain small amounts of information that are downloaded to a user's device when he/she visits a website. Their main purpose is to identify the user each time he/she accesses the Website, also allowing to improve the quality of our services and to offer a better user experience.

Cookies are essential for the functioning of the Internet. They cannot damage the user's equipment/device and, if activated through your browser settings, can help to identify and solve possible errors of operation of the Website.


By accessing the Website, you expressly accept the use of the Cookies listed below in your devices. If you disable the installation of Cookies through your browser settings, your user experience may not be optimal and some of the functions available through the Website may not work correctly.

The provider is using Cookies for the purposes described below. If the provider starts to use other Cookies in order to provide more and better services, users will be duly informed.

Strictly Necessary

Cookies which are strictly necessary to provide a service expressly requested by the user. Specifically, Zinkia uses the necessary cookies to save a User's login.

Statistical Cookies or Analysis Cookies

These Cookies are designed to personalize the Service, improve the user experience, create separate profiles of user activity on the websites, and generate statistics on user activity within the Platform. This allows us to focus our efforts on improving the areas most frequently visited by users as well as help users find what they need more quickly.

Zinkia may use the information regarding your visit to perform assessments and generate statistics using anonymized data, as well as to ensure uninterrupted service or to make improvements to the Service. This information will not be used for any other purposes whatsoever. All of these purposes are deemed to be non-intrusive of Users' personal and private lives.

Technical Cookies

These Cookies allow remember User´s decisions, i.e. which are the sites visited to guarantee the place from User access, User´s name, language or browser, among others. The focus of provided services.

These cookies do not allow identification of Users since all the information is anonymous and is simply used to improve the design and navigation of the sites or to elaborate statistics of use, among others. Providing a personalized customer is the objective.


_ga Zinkia Analytics 2 years
_gat Analytics 30 minutes
_gid Analytics 1 day
_utma Analytics 2 years
_utmb Analytics 1 day
_utmc Analytics Cookie de sesión
_utmz Analytics 1 year
CAKEPHP Técnica 4 hours
Youtube YouTube Video 1 año
Aceptadocookies Technical 1 year


In compliance with current regulations, we provide you with the information that will allow you to modify your browser settings to maintain your privacy and security in connection with Cookies. Therefore, we provide information and links to the official support sites of commonly used browsers so you can decide whether or not you want to accept the use of Cookies.

You can either block Cookies through your browser settings or you can configure your browser to alert you when a server wants to install a Cookie in your device:

Last amendment: May 24, 2021

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